Your order will be processed and sent the same day if your order is received by 3pm ACST Monday to Friday. We use StarTrack Express on all Australian orders. Once you receive a dispatch notification your parcel should arrive within 1-2 business days.
No unfortunately My Glow does not ship internationally.
We use StarTrack.
If your return date falls on a weekend, please post the garment at your local Australian post office before 4pm on Monday.
If your return date falls on a weekend, please post the garment at your local Australian post office before 4pm the following day.
We are so sorry to hear! Please email firstname.lastname@example.org as soon as possible. Please note we don't offer refunds for change of mind, incorrect size or wrong decision.
Please send the parcel via express post with a tracking number. The tracking number is to be sent to email@example.com as soon as it is posted. You are responsible for the package until it is received at our studio.
All returns are to be addressed to:
My Glow Darwin.
61 Smith Street, Darwin NT 0800
If you have any allergies or sensitivities to products, please send our team an email before booking your appointment online. We will always do our best to accommodate for all skin conditions however this may not always be possible.
In the lead up to your tan get those exfoliators out, preferably 3 days before your appointment. Most importantly on the night before or morning of your tan, exfoliate and remove unwanted hair. To achieve the smoothest, most luminous bronze, ensure your skin is free from makeup, moisturiser, unwanted hair, deodorant and perfume. Don’t bring your new outfit to wear home from the studio – loose, dark clothes are best.
We suggest tanning 1-2 days before your event, so Thursday or Friday would be best. For weddings, 2 days before will give you a more natural look. Heading off on holiday? The night before is best. However, this is just a rough guideline, and we can always tailor our tan application to work with your schedule.
As bronzer is used in our product for colour to appear instantaneously, you may experience some rub off. If your clothes do stain, no stress, it should come out in the wash or at the dry cleaner.
You should expect your tan to stay beautiful for 7-10 days. It’ll fade away gradually with the passing of skin cells. To prolong your tan, we recommend using our Tan Extender which can boost your bronze for up to 2 weeks, while soothing and deeply nourishing your skin.
Testing indicates that the DHA does not penetrate the skin, nor enter the bloodstream, therefore it appears safe to spray you. However, as a precaution, we suggest you seek permission from a doctor, prior to being sprayed in the first trimester.
You should always speak with a doctor or a dermatologist before being tanned. If given approval, we’ll test a small area of your skin first, to make sure there aren’t any adverse reactions. As our solution is all-natural, it doesn’t normally irritate the skin. Our combination of rich natural fruits, plants, oils and extracts, soothe, strengthen and promote healthy skin.
Common skin conditions are – Eczema, Rosacea, Vitiligo, Psoriasis.
Yes, we can at your request!
We recommend wearing loose dark clothing.
Unfortunately, yes! As swimming enhances exfoliation, and chlorinated water makes the skin lighter, it may cause your tan to fade more quickly than normal. Avoid the fade by taking shorter dips and always using a water-resistant sunscreen, which can act as a barrier between your beautiful bronze and the water.
You can contact us through our contact page! We will be happy to assist you.